Privacy policy

Privacy

Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal information.

Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider and stores it in log files (known as server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.

Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR on the basis of our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.

Contact

Responsible

Please contact us if you wish. The person responsible for data processing is: Daniel Roeber, Romain-Rolland-Straße 14-24, 13089 Berlin, Germany, 030 - 47864130, daniel@id-paintball.de

Unsolicited contact by the customer via email

If you contact us via email on your own initiative, we will only collect your personal data (name, email address, message text) to the extent that you provide it to us. The data processing is used to process and respond to your contact request.

If the contact is for the purpose of implementing pre-contractual measures (e.g., advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR on the basis of our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation.

We will only use your email address to process your request. Your data will then be deleted in accordance with the statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data processing serves the purpose of establishing contact.

If the purpose of establishing contact is to carry out pre-contractual measures (e.g., advice on purchase interest, preparation of an offer) or if it relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. to object to the processing of personal data concerning you at any time on the basis of Art. 6 para. 1 lit. f GDPR.

We only use your email address to process your request. Your data will then be deleted in accordance with the statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The data processing is used to process and respond to your contact request. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name, if provided, and other data to the extent you have provided it. We use a mobile device for the service, in whose address book only data from users who have contacted us via WhatsApp is stored. Personal data will not be passed on to WhatsApp without your prior consent.

Your data will be transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. Meta Platforms Inc. has certified itself under the TADPF and is therefore committed to complying with European data protection principles. If the purpose of the contact is to carry out pre-contractual measures (e.g., advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR on the basis of our overriding legitimate interest in providing a quick and easy way to contact us and in responding to your request. In this case, you have the right to object to the processing of personal data concerning you at any time on grounds relating to your particular situation.

We only use your personal data to process your request. Your data will then be deleted in accordance with the statutory retention periods, unless you have consented to further processing and use.

For more information on the terms of use and data protection when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account Orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

Collection, processing, and transfer of personal data when placing orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data will result in the contract not being concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.

Your data may be passed on to shipping companies, drop shipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers, for example. In all cases, we strictly comply with the legal requirements. The scope of data transfer is limited to a minimum.

Reviews Advertising

Data collection when writing a comment or review

When you comment on or review an article or post, we only collect your personal data (name, email address, comment text) to the extent that you provide it. The purpose of processing is to enable comments/reviews and to display comments/reviews.

By submitting the comment/review, you consent to the processing of the data transmitted. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your personal data will then be deleted.

When your comment/review is published, only the name you provided will be published.

Website logo for Google customer reviews

The website logo for Google customer reviews from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) is integrated into our website.

The integration serves the purpose of displaying the number and results of reviews we have received via Google to date and to advertise our participation in this program.

Google uses cookies to display the logo on our website and to show you personalized ads on Google. In doing so, your IP address may be processed and transmitted to Google.

Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until withdrawal.

For more information on the terms of use and data protection when using Google customer reviews, please visit https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and https://policies.google.com/privacy?hl=de.

Google customer reviews rating tool

We use the Google Customer Reviews rating tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) for our website.

After your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will send you an email using Google's survey opt-in module. The following information may be processed and transmitted to Google: order details (e.g., order ID, delivery country, expected delivery date, GTIN of the products ordered) and your email address.

The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent, provided that you have expressly consented to the transfer of your data and the receipt of the review request. You can revoke your consent at any time with effect for the future without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

Review reminder

After your order, we would like to ask you to rate your purchase with us.

For this purpose, we use your personal data (name, email address, order information) independently of the contract processing to send you a review reminder by email after you have placed an order, provided you have expressly consented to this.

The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Shipping service providers Merchandise management

Transfer of your email address to shipping companies for information about the shipping status

We will pass on your email address to the transport company for the purpose of contract processing, provided that you have expressly consented to this during the ordering process. The purpose of this transfer is to inform you about the shipping status by email. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Use of an external merchandise management system

We use a merchandise management system for contract processing within the scope of order processing. For this purpose, your personal data collected during the order process will be transferred to

plentysystems AG, Johanna-Waescher-Straße 7, 34131 Kassel, Germany.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Payment service provider Credit check

Use of Klarna payment options

We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”) on our website. When you select and use payment via Klarna, the data required for payment processing is transferred to Klarna in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Cookies may be stored in this process to enable your browser to be recognized. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR based on our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.

“Pay Later” (invoice), “Pay Now” (payment by direct debit, credit card, instant transfer), ‘Financing’ (installment purchase)

For individual payment methods such as “Pay Later” (invoice), “Pay Now” (payment by direct debit, credit card, instant transfer), “Financing” (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical methods using credit agencies.

For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and data related to the order to a credit agency for the purpose of identity and credit checks and uses the information obtained about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical methods, which include address data in their calculation. Your interests worthy of protection will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR on the basis of our overriding legitimate interest in protection against payment default if Klarna makes advance payments. You have the right to object to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying Klarna. The provision of data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide this data will result in the contract not being concluded with the payment method you have chosen.

Further information, in particular on which credit agencies Klarna passes on your personal data to, can be found for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies.

General information about Klarna is available for Germany at: https://www.klarna.com/de/ and for Austria at https://www.klarna.com/at/. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy.

Use of the payment service provider Stripe

We use the payment service Stripe provided by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, on our website. The data processing serves the purpose of enabling us to offer you payment via the payment service. When you select and use Stripe, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Stripe reserves the right to obtain a credit report based on mathematical-statistical methods using credit agencies if necessary. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default to make a balanced decision on the establishment, executing or terminating the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and include address data, among other things, in their calculation. Your interests worthy of protection will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR on the basis of our overriding legitimate interest in protection against payment default if Stripe makes advance payments.

You have the right to object to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying Stripe. The provision of data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide this data will result in the contract not being concluded with the payment method you have chosen.

All Stripe transactions are subject to the Stripe Privacy Policy. This can be found at https://stripe.com/de/privacy

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

The following links provide information on how to manage (including deactivate) cookies in the most popular browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise specified in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. Your personal data is processed on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation.

Analysis Advertising tracking

Use of Google Analytics 4

We use the web analytics service Google Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

The following information may be collected, among other things: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activities. Your data may be linked by Google to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data that Google has about you.

The IP address is shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles. Both Google and US government authorities have access to your data.

For more information on terms of use and data protection, please visit https://policies.google.com/technologies/partner-sites and https://policies.google.com/privacy?hl=de&gl=de.

Use of releva.nz

We use retargeting technology from releva GmbH (Feilnerstr. 10, 10969 Berlin; “releva.nz”) on our website.

The purpose of this application is to target visitors to the website with interest-based advertising. To do this, releva.nz uses technologies such as cookies and pixels that enable your browser to be recognized. The following information, among other things, may be collected and transmitted to releva.nz: referrer URL, pages visited on our website, date and time of the visit, location data, information about the browser and device you are using, screen resolution, shopping cart contents. The data collected in this way can be used to create usage profiles using pseudonyms. However, this does not allow users to be personally identified.

The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. Your personal data is processed with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

Further information on data protection at releva.nz can be found at: https://releva.nz/datenschutz/.

Plug-ins and other information

Use of Google reCAPTCHA

We use the reCAPTCHA service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query serves to distinguish between input by a human being and automated, machine processing. For this purpose, your input is transmitted to Google and reused there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and, if necessary, also transferred to Google LLC servers in the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. Google has certified itself under the TADPF and is therefore committed to complying with European data protection principles.

The use of cookies or comparable technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. Your personal data is processed with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.

Further information about Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of YouTube

We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’).

The function displays videos stored on YouTube in an iFrame on the website. The “Extended Data Protection Mode” option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video will information about it be transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. YouTube has certified itself under the TADPF and is therefore committed to complying with European data protection principles.

For more information about the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy, please refer to YouTube's privacy policy at https://www.youtube.com/t/privacy.

Rights of data subjects and storage period

Duration of storage

After complete contract processing, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: Right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.

In addition, pursuant to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR and to processing for direct marketing purposes.

Right to lodge a complaint with the supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once you have objected, the processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

Last update: October 22, 2024

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